Q: Why my IPTV trial/Subscription code can not be activated?
A:
1. Please check whether fill in the right code or not?
2. Or please check which version GTV IPTV APK you installed?
GTV (blue color)
GTV Plus (red color)
Different version APK needs different IPTV trial code, please pay attention to it.
Q：How many devices can run with one code?
A: One code can be used on one device only.
If the device is broken or wants to use on another device, please contact us: support@gtviptv.com
The engineer will transfer the code to another device.
Q: My box is broken, how to transfer the IPTV subscription to a new device?
A: Yes, can be transferred to the new device.
Please inform the old code and new device ID to your seller. He will help you to transfer.
Q: I bought a new device, Can I change the GTV IPTV subscription to it?
A: Yes, can be transferred to the new device.
Please inform the old code and new device ID to your seller. He will help you to transfer.
Q: Why my IPTV subscription suddenly become 0 days?
A: Please check whether the subscription is expiration.
If not, please check whether your device ID changed or not? Some kinds of boxes, its MAC will change after reset or repaired. If so, please inform your old code and new device ID to your seller, he will help you reactivate again.
Q: Why Nova not available?
A:
1. For IPTV trial code, we can watch three days, but without Nova, OTE & EPL channels.
2. For IPTV Paid code, Nova is blocked in Greece & Cyprus. The reason is for business. Other regions/countries, such as UK, USA, Russia, Netherlands, German.... all can watch Nova.
Q: How to get the GTV IPTV trial code for free?
A: You can follow this free trial IPTV tutorial, or you can go directly to the GTV website, register/log in, and then get the IPTV usage code.
Q: How to get the coupon of GTV IPTV Subscription?
A:
1. To get it from the register by another person’s invitation
2. To get from by inviting other people to register
3. We will put out some codes to blogger, twitter, YouTube and other forums from time to time.
Q: Can GTV IPTV run on firestick?
A: normally, it can run on firestick.... as it is with Android OS, our Apk can run on any android device....included android tv dongle.
Q: Can GTV IPTV run on Samsung Smart tv?
A: For the Samsung Smart tv, if it supports the third part Apk, it should be ok with our GTV IPTV Apk... Our Apk can work on any device with Android OS unless some smart tv set not support the third-party Apk.
Q: Can GTV IPTV run on MAG?
A: GTV IPTV can not run on MAG250/254, but can run on Android Device like Samsung mobile phone, pad, Android TV box, even Engima2 DVB Box, like DreamBox, VU+
Q: Do not receive a confirmation email of registration?
A: Normally the registration confirmation email will be sent to you automatically at once.
If not receive, please check your Junk Folder/ spam box.
If over 10mins do not receive it, please leave a message with your requirement or inform your registered email to us.
We will reactivate your registration, or send the testing code to you directly by hand.
If not receive, please check your Junk Folder/ spam box.
If over 10mins do not receive it, please leave a message with your requirement or inform your registered email to us.
We will reactivate your registration, or send the testing code to you directly by hand.
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